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Prudential

Has anyone else had any trouble in dealing with this company when trying to access a pension pot? Thank you for any response / assistance.
Debbie

Comments

  • eskbanker
    eskbanker Posts: 40,475 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You'll only get any meaningful responses if you flesh that out with some detail - what specifically are you trying to do, what sort of issues are you experiencing, etc?
  • dunstonh
    dunstonh Posts: 121,232 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Has anyone else had any trouble in dealing with this company when trying to access a pension pot?

    I am sure they have but there is nearly always a good reason for it. (i.e. expectation doesn't equal reality).

    For example, if you have safeguarded benefits and the value of the fund is over £30,000.   In that scenario, Pru cannot release the fund without an adviser signing off on it.    Pru's own salesforce doesn't have the regulatory permissions to override safeguarded benefits.

    Thank you for any response / assistance.

    We need details to be helpful.  Why do you perceive it difficult with Pru?  

    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • prudential with profit funds
    i have a prudential with profit funds pension, i elected to take my pension when i was 60.
    that was 2 weeks ago, i phoned them today to ask for a transfer valuation as i want to go into flexi drawdown with another company. they told me they have applied an mvr because i didn't access my pension before my birthday. they have added over 5k in mvr, i was told in july i didn't have an mvr applied .how can they apply that amount if any just because i didn't take the pension 2 weeks ago? i thought they only applied it if you took it before 55
  • dunstonh
    dunstonh Posts: 121,232 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    matty6962 said:
    prudential with profit funds
    i have a prudential with profit funds pension, i elected to take my pension when i was 60.
    that was 2 weeks ago, i phoned them today to ask for a transfer valuation as i want to go into flexi drawdown with another company. they told me they have applied an mvr because i didn't access my pension before my birthday. they have added over 5k in mvr, i was told in july i didn't have an mvr applied .how can they apply that amount if any just because i didn't take the pension 2 weeks ago? i thought they only applied it if you took it before 55
    Answered on your own thread
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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