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NatWest survey/valuation

Hi,
I've accepted an offer on my property and the purchaser is obtaining a mortgage through NatWest.  I've not heard anything regarding a valuation/survey despite accepting the offer 3 weeks ago now.  Is there a delay with valuations etc?

Thanks 😊
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Comments

  • Jemima09
    Jemima09 Posts: 179 Forumite
    Part of the Furniture 100 Posts Name Dropper Debt-free and Proud!
    I was advised there are some delays to mortgage approvals through natwest but didn't seem excessive. Our application was put through on 27th October and by the 29th the valuation/home buyers survey had been booked in, to take place on the 11th Nov. Of course could be some regional variation depending on surveyor availability..
    Debt Free and Very Very Proud! - DMP mutual support member 315
    Debts at May 09 (LBM) £20,675 : Dec 13 £ZERO!
  • endangered_newt
    endangered_newt Posts: 29 Forumite
    10 Posts
    edited 4 November 2020 at 12:35PM
    3 weeks isn't unreasonable. We are in week 3 for our application process with NatWest. 

    Mortgage application status (Halifax) - Help to Buy + Mortgage at 75% LTV

    • 2/9 - Help to buy ATP submitted.
    • 15/10 - ATP approved.
    • 22/10 - 9/11 NatWest application declined 
    • Halifax
    • 9/11 - Agreement in Principle received (soft search on credit file).
    • 10/11- Full application submitted (hard search on credit file).
    • 12/11 - Mortgage offer subject to valuation
    • 26/11 - Valuation carried out.
    • 2/12 - Offer issued
  • ACG
    ACG Posts: 24,502 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've helped Parliament
    It seems to vary by area.
    I have seen 3 days and 3 weeks. I have heard 5-6 weeks in some areas. 
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • Vestraun
    Vestraun Posts: 191 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    Yes - currently going through NatWest and the valuation has been the area delaying us. 
  • dunstonh
    dunstonh Posts: 119,524 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    edited 5 November 2020 at 11:30AM
    I've not heard anything regarding a valuation/survey despite accepting the offer 3 weeks ago now.  Is there a delay with valuations etc?

    Is it a survey or a valuation?  Surveys are more in-depth and take longer to compile and are often done by a surveyor with higher qualifications than a valuer 


    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • dunstonh said:
    I've not heard anything regarding a valuation/survey despite accepting the offer 3 weeks ago now.  Is there a delay with valuations etc?

    Is it a survey or a valuation?  Surveys are more in-depth and take longer to compile and are often done by a surveyed with higher qualifications than a valuer.


    I'm unsure have had no contact with buyer. I've had EA chasing up and got nowhere as of yet! 
  • Stato71
    Stato71 Posts: 27 Forumite
    Ninth Anniversary 10 Posts Name Dropper Combo Breaker
    I applied for a Natwest Mortgage via a broker on 15th Sept, valuation was initially booked for 29th Sept. Application approved pending valuation. Nothing heard after 2 weeks so chased and found out it never happened.  Got rebooked for 26th Oct and have been chasing daily. So far we have been told it went ahead on 27th Oct, then that it didn't go ahead then that it did, then again that it didn't and more recently that it had been done but hadn't yet got to Natwest.  Our issue seems to be down stream with either Legal and General (the underwriter) or the surveyor themselves (anonymous entity that may or may not exist). Every time our broker or Natwest chase this we seem to get the stock answer of "we are waiting for the report from the surveyor" no indication as to why or when the report will actually appear. The house is a new build and the survey was supposed to be a desk based exercise, so I'm at a lost as to why it would take more than a day to send to Natwest. I know this doesn't help your situation or mine but thought I'd add to the conversation.
  • Stato71 said:
    I applied for a Natwest Mortgage via a broker on 15th Sept, valuation was initially booked for 29th Sept. Application approved pending valuation. Nothing heard after 2 weeks so chased and found out it never happened.  Got rebooked for 26th Oct and have been chasing daily. So far we have been told it went ahead on 27th Oct, then that it didn't go ahead then that it did, then again that it didn't and more recently that it had been done but hadn't yet got to Natwest.  Our issue seems to be down stream with either Legal and General (the underwriter) or the surveyor themselves (anonymous entity that may or may not exist). Every time our broker or Natwest chase this we seem to get the stock answer of "we are waiting for the report from the surveyor" no indication as to why or when the report will actually appear. The house is a new build and the survey was supposed to be a desk based exercise, so I'm at a lost as to why it would take more than a day to send to Natwest. I know this doesn't help your situation or mine but thought I'd add to the conversation.
    We are having a similar issue with our mortgage offer as the valuation/survey for our new build is held up. Apparently the surveyour wants to go on site to view instead of desktop, the company natwest use and our broker are having issues getting hold of site foreman to arrange survey/valuation. I know a number of houses are due completion within the development, in the next couple of weeks as my in laws are moving into the same development.  But still it's not hard to answer a voicemail or pick up the phone!
    It is frustrating but we have a good bit to go with the house sale as our new property isnt ready until March. 
  • We applied with NatWest. Application was submitted on 5th October and valuation booked for 27th October. I think it might have taken that long because we chose to have homebuyers report with them as well because it was cheaper but we didn’t realise it would take that long. Anyways NatWest received the valuation on 29th October and issued the offer on 3rd November, so almost a month wait. Surveys were Connells, same person done valuation and homebuyers report. 
  • The only thing concerning me is that I've had zero contact regarding when the valuation/survey will be carried out yet and it's been 3 weeks since I accepted the offer! I am aware that we are in the midst of Covid but a little communication wouldn't go amiss considering I'm in the middle of a chain of house sales!
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