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Decathlon Store : 2 year warranty ... Is it any good ?

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WLM21
WLM21 Posts: 1,611 Forumite
Part of the Furniture 500 Posts Combo Breaker
edited 4 November 2020 at 10:04AM in Shop but don't drop
I intend buying some walking gear from Decathlon and was impressed by their 2-year warranty promise.
It looks good, but checking reviews on some of the products indicates problems getting this warranty put into action. Examples such as trainer stitching coming loose, but the store saying it was caused by rough usage of the shoes.
Have folk here had good or poor customer service from Decathlon.
thank you

Comments

  • jon81uk
    jon81uk Posts: 3,888 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I've never tried to claim for anything, but what I have bought from them in the past is worth what I paid for it.
    For example a £3 t-shirt was as good as I expect for that price.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    As above .
    But a warranty means what it says in the terms and conditions .
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