Router 'channels' for home camera

ohdearlouise

I have a standard Plusnet router, with what appears to be a 5GHz channel.
However my home pet monitoring cameras require a 2.4GHz channel. There doesn't seem to be any settings that I can change to enable this, in the IP web address.
Do I need a different router to do this? If so, which one would be useful.
Thanks in advance. 

Neil_Jones

IIRC by default the Plusnet One router (the white one with the blue light) will use the same wireless name for both 5Ghz and 2.4Ghz.

You can change this from the web interface.

[Deleted User]

ohdearlouise said:

I have a standard Plusnet router, with what appears to be a 5GHz channel.
However my home pet monitoring cameras require a 2.4GHz channel. There doesn't seem to be any settings that I can change to enable this, in the IP web address.
Do I need a different router to do this? If so, which one would be useful.
Thanks in advance. 

All the PlusNet routers have 2.4 Ghz
When you say "it appears to be a 5 GHz" channel, what is making you think that?
By default the 2.4 and 5 Ghz will just present with one SSID, if you cameras can see that and connect that that's all good. If your cameras can't see any Wifi then that's a different situ - can you clarify what happens when you try to connect the cameras?

Geodark

With mine I have to make sure the 2.4 and 5 are using different names, then connect to the 2.4 one. With mine I need to use an app on my phone to connect them, so I also need to make sure that my phone is connected to the 2.4 one as well.

PRAISETHESUN

Most modern routers default to a single combined 2.4+5GHz channel. As such if you dive into the settings you should be able to "split" the SSIDs into two channels, giving them different names and allowing you connect to the one you need.

ohdearlouise

Neil_Jones said:

IIRC by default the Plusnet One router (the white one with the blue light) will use the same wireless name for both 5Ghz and 2.4Ghz.

You can change this from the web interface.

The router I have is white with green lights. There doesn’t seem to be anything in the web interface that talks of 2.4/5ghz channels. 

ohdearlouise

[Deleted User] said:

ohdearlouise said:

I have a standard Plusnet router, with what appears to be a 5GHz channel.
However my home pet monitoring cameras require a 2.4GHz channel. There doesn't seem to be any settings that I can change to enable this, in the IP web address.
Do I need a different router to do this? If so, which one would be useful.
Thanks in advance. 

All the PlusNet routers have 2.4 Ghz
When you say "it appears to be a 5 GHz" channel, what is making you think that?
By default the 2.4 and 5 Ghz will just present with one SSID, if you cameras can see that and connect that that's all good. If your cameras can't see any Wifi then that's a different situ - can you clarify what happens when you try to connect the cameras?

I assumed it was 5ghz as the cameras wouldn’t connect. The cameras worked fine at my previous property which had virgin internet & the router showed 2 different channels for 2.4ghz/5ghz.
When trying to connect to the WiFi they continually “search” and don’t pick anything up. 

ohdearlouise

PRAISETHESUN said:

Most modern routers default to a single combined 2.4+5GHz channel. As such if you dive into the settings you should be able to "split" the SSIDs into two channels, giving them different names and allowing you connect to the one you need.

Yes, this is what I thought the easy fix would be! When in the web interface, these are my only options: 

Neil_Jones

That's the 2704n, the one before the Hub One (the Hub One is a repackaged HomeHub 5, the 2704n is a repackaged Sagemcom unit of the same name).

The 2704n looks like it only supports 2.4Ghz, so to come back to the original query, you don't have a 5Ghz wireless network from that unit.  What makes you think you have 5Ghz?  Wireless N doesn't mean 5Ghz.

[Deleted User]

ohdearlouise said:

[Deleted User] said:

ohdearlouise said:

I have a standard Plusnet router, with what appears to be a 5GHz channel.
However my home pet monitoring cameras require a 2.4GHz channel. There doesn't seem to be any settings that I can change to enable this, in the IP web address.
Do I need a different router to do this? If so, which one would be useful.
Thanks in advance. 

All the PlusNet routers have 2.4 Ghz
When you say "it appears to be a 5 GHz" channel, what is making you think that?
By default the 2.4 and 5 Ghz will just present with one SSID, if you cameras can see that and connect that that's all good. If your cameras can't see any Wifi then that's a different situ - can you clarify what happens when you try to connect the cameras?

I assumed it was 5ghz as the cameras wouldn’t connect. The cameras worked fine at my previous property which had virgin internet & the router showed 2 different channels for 2.4ghz/5ghz.
When trying to connect to the WiFi they continually “search” and don’t pick anything up. 

Ok so what I’m thinking now is that maybe the cameras aren’t compatible with WPA2 security maybe, do you have the model number for the cameras?