Barclays Springboard Mortgage Application & Timelines

I am currently going through hell with Nationwide (partly because our broker is a joke, secondly because they're so busy their timelines are just getting unreasonable for us).
We are concerned we'll lose the house we're buying as the Nationwide process is taking so long, and so have looked into the Barclays Springboard mortgage. We have a 'helper' willing to provide the 10% security and ourselves are thinking of putting down the max 9.9% deposit so our repayments is pretty similar to what we'd get with a 90% LTV rate.
Grateful to hear anyone's experiences with Barclays mortgages both Springboard and non guarantor mortgages, especially on the time from application to offer. 
First time buyer (FTB) - 90% Loan to value (LTV)
Nationwide Application
01/09 - confirmation of application being received
11/09 - Alert from Clear Score of hard check being carried out
25/09 - Spoke with Nationwide via 'web chat' box on their website and they confirmed our documents hadn't been reviewed yet
27/10 - request for payslips (even though they were provided to our broker at the beginning of the application)
31/10 - Mortgage appointment with Barclays to explore Springboard mortgage options
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