Nintendo Switch Joycon Drift- Nintendo want to charge me for cosmetic repairs I don't want

mrswottinger

My daughters Nintendo has started to suffer from the dreaded joy con drift. I heard that Nintendo no repair it out of warranty so I sent the joy cons off to them. Then I hear back that they can fix the joy con drift problem for free :-) but also want to repair  some 'cosmetic damage' that they will charge me for :-( I have told them I only want the drift repaired but they are refusing to do so without fixing the other problem that I wasn't even aware of. Are they trying to cash in? Thanks in advance.

	HAC ASSY JCL BLUE (BA) S/N: 198510 Fault Details: Stick Problem Diagnosis: Faulty Stick - In Warranty Spare Part Costs: In Warranty HAC ASSY JCR RED (PA) S/N: Fault Details: Cosmetic Problem Diagnosis: Cosmetic Damage On Housing - Out Of Warranty Fault Details: Right Rail Problem Diagnosis: Problems Attaching / Detaching The Console - Out Of Warranty Fault Details: Stick Problem Diagnosis: Faulty Stick - In Warranty Handling Costs: £2.50 Labour costs: £19.83 Spare Part Costs: £5.83. Itemization: - ASSY HSG/UP JCR (P1) HAC - Quantity: 1 - ASSY RAIL-CONN JCR (P1) HAC - Quantity: 1	Y	1 1	£0.00 £28.16

JJ_Egan

Up to them to have any terms they want on warranty .

mrswottinger

JJ_Egan said:

Up to them to have any terms they want on warranty .

Not so- the warranty should make no difference to this particular issue. Its an out of warranty automatic fix now, Nintendo have said so themselves. I would post links but I'm a newbie here.