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Zero Hours, JSA, and NI

Hello forumites,

During lockdown my wife was on furlough and then made redundant in July.

She claimed JSA, though that was all automated with none of the 'job coach' support that normally accompanies the financial assistance.  I understand that as well as the weekly allowance (paid every other week), being on JSA counts as making NI contributions, so future state pension is as secure as it is for anyone.

She then secured a new job, which she is now in the second month, but it is zero hours.  Initially, they were quite busy so she got a reasonable number of hours in September.  This month, they have been far less busy so not many hours, only 4 hours per week.  This means her pay will be low at the end of the month and I think she may not qualify as having made NI contributions to count towards her state pension this month.

As I understand it, because the hours have dropped right down, it would be permitted to claim JSA again.  My understanding here is that the claim can continue so long as working less than 16-hours per week, but the amount earned (less a £5 disregard) is deducted pound-for-pound from the JSA paid.  So, if she claimed JSA again, she would receive more money in the short term but would also effectively be working for nothing (apart from the £5 per week).  However, having the claim for JSA would also protect her state pension for the future.

My wife is looking for other jobs that might have more stability in hours.

In a way, it seems wrong to be working and also claiming a JSA "top-up", but is there any way that she can continue working, even if few hours, and still accrue her NI "stamp" towards the state pension?  Or, can that only be achieved through more hours (not her choice) or claiming JSA?

With thanks in advance for any clarification.

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