Uber - have taken a large number of payments which cannot be accounted for and [....]

which they say they cannot locate. They say I should contact my bank, which I will do so, but this is unacceptable.
Do you know which financial or other authority I should report this to? 
I only discovered these because I spent an hour going through all my Uber charges to double check. I'm sure this is happening with many other people too. 


  • stragglebod
    stragglebod Posts: 1,324
    First Post Name Dropper First Anniversary
    If Uber can't locate them, doesn't that suggest that these might be some other unrelated payments masquerading as being from Uber?
  • Robin9
    Robin9 Posts: 11,958
    First Post First Anniversary Name Dropper
    Your bank Fraud line - NOW

    Never pay on an estimated bill
  • macman
    macman Posts: 52,955
    Name Dropper First Post First Anniversary
    Someone else using your account? Or have you unknowingly allowed someone else to book rides on your account?
    No free lunch, and no free laptop ;)
  • jon81uk
    jon81uk Posts: 3,749
    First Anniversary Name Dropper First Post Combo Breaker
    Contact your bank to cancel your card if there is unauthorised use.
  • Definitely contact the bank, contact the Action Fraud team, and examine the journeys taken - have you installed Uber on any of your phones ? It may lead to where the fraudster lives...
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