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Tax rebate from HMRC

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Hi, Has anyone else had problems receiving payment from HMRC.
I have now been waiting since 13th July for my tax rebate, my accountant Confirmed the rebate but HMRC have still not transfer to my account.
My accountant can’t get though to HMRC phone line always busy !

Comments

  • csgohan4
    csgohan4 Posts: 10,600 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Photogenic
    check your tax return online and ensure the details for tax rebates are correct. Could the accountant have entered theirs??
    "It is prudent when shopping for something important, not to limit yourself to Pound land/Estate Agents"

    G_M/ Bowlhead99 RIP
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    edited 1 October 2020 at 9:20PM
    Accountants use a different number to get through to HMRC. I have never had any problems in this regard.
  • chamelion
    chamelion Posts: 483 Forumite
    Part of the Furniture 100 Posts Name Dropper
    no issues here, got mine within days. 
    5.41 kWp System, E-W. Installed Nov 2017
    Lux + 3 x US2000B + 2 x US3000C battery storage. Installed Mar 2020.
  • oldbikebloke
    oldbikebloke Posts: 1,096 Forumite
    1,000 Posts Name Dropper
    edited 2 October 2020 at 5:01PM
    as purdy says, there is a separate phone line for agents so frankly unlikely the accountant "can't" get through.

    However, more likely the accountant can't be bothered to remain on hold as that can take time for them to answer. - longest I had was > 30 minutes once. It is why the sound of HMRC queue muzak is a permanent feature of accountant's offices, as you leave the call on speaker and pick up only when actually answered 

    as to why not paid yet, the usual is "held for further checking"
    look at your .Gov online tax account, it will show on there what the status is 
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