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Settling with DCA - advice needed

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cooperman10
cooperman10 Posts: 1 Newbie
edited 23 September 2020 at 6:08PM in Debt-free wannabe
Hi there, new to the forum so be nice :) 

im hoping for some help in relation to settling a previous EE debt that’s been sold to a DCA. I’ve seen other threads but couldn’t find an answer to my query. 

I had a debt of £551 which has been sold to the DCA recently. I’ve been in contact with them and offered £250 to close the account which they’ve accepted (could have went lower I guess). They said this would show as partially settled on credit file. 

I questioned this and requested that it showed full settlement. I explained that I’ve had numerous problems with EE and Zinc in the past trying to pay the bill and filed complaints but had no response. 

After listening to this the DCA have agreed to reduce the debt to £250 and therefore it will show as fully satisfied. I’m obviously happy with this resolution but wondering if there’s anything else I should be aware of or requesting? 

Many thanks :) 

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