Finished IVA and receiving further PPI refunds

Carl2013

Hi All

The IVA we had finished in 2019, paying back a total of 116p in the £. Every creditor received 100% of the money owed to them and the IVA company Aperture IVA received a significant chuck of money, which they did very little for.

I am after some help and advice, since completing our IVA we have been made aware by our creditors of owed PPI payments too us, each of these cheques has been sent to Aperture and they have failed to make any payment back too ourselves, this has been on going since June 2020 and they are withhold a significant amount of money that isn't theirs. They do not represent us anymore as we completed 100% of our IVA. They have refused to help over the telephone and only provide an email address which they never respond too.

How can i get this resolved and gain access to the money that is rightfully ours.

Cheers in advance.

BillEatsCrisps

It’s possible that the supervisor is keeping the funds towards outstanding fees, but they should at least tell you that. 

Scousegirl13

ring your IVA company as you should receive the PPI money back as by the looks of it you have paid 100p/£ including stat interest. Do you know what company the PPI has been paid from? I would recommend to call them as you are free from the IVA

sourcrates

Carl2013 said:

Hi All

The IVA we had finished in 2019, paying back a total of 116p in the £. Every creditor received 100% of the money owed to them and the IVA company Aperture IVA received a significant chuck of money, which they did very little for.

I am after some help and advice, since completing our IVA we have been made aware by our creditors of owed PPI payments too us, each of these cheques has been sent to Aperture and they have failed to make any payment back too ourselves, this has been on going since June 2020 and they are withhold a significant amount of money that isn't theirs. They do not represent us anymore as we completed 100% of our IVA. They have refused to help over the telephone and only provide an email address which they never respond too.

How can i get this resolved and gain access to the money that is rightfully ours.

Cheers in advance.

If this is the case, and all your creditors received 100% of their money back, then yes, the PPI money should come to you.

You should resist temptaion to use the phone, put your complaint in writing, and get it sent off.

If they refuse to budge, or you remain unhappy, involve the Financial ombudsman.

Debt Camel covers the legal bits here -

https://debtcamel.co.uk/ppi-iva-green-wright/

Carl2013

sourcrates said:

Carl2013 said:

Hi All

The IVA we had finished in 2019, paying back a total of 116p in the £. Every creditor received 100% of the money owed to them and the IVA company Aperture IVA received a significant chuck of money, which they did very little for.

I am after some help and advice, since completing our IVA we have been made aware by our creditors of owed PPI payments too us, each of these cheques has been sent to Aperture and they have failed to make any payment back too ourselves, this has been on going since June 2020 and they are withhold a significant amount of money that isn't theirs. They do not represent us anymore as we completed 100% of our IVA. They have refused to help over the telephone and only provide an email address which they never respond too.

How can i get this resolved and gain access to the money that is rightfully ours.

Cheers in advance.

If this is the case, and all your creditors received 100% of their money back, then yes, the PPI money should come to you.

You should resist temptaion to use the phone, put your complaint in writing, and get it sent off.

If they refuse to budge, or you remain unhappy, involve the Financial ombudsman.

Debt Camel covers the legal bits here -

https://debtcamel.co.uk/ppi-iva-green-wright/

Hi
Thank you for the link. I was able to ask the sane question and received some great advice. After following it, I have received notification that I will be receiving the money owed to us.

Regards