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Mortgage broker - ask me anything

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  • Hi, I'm hoping you might be able to shed some light on credit checks between application/offer and completion?

    Just before my mortgage application, I had moved a Monzo loan balance onto a credit card for the 0% balance transfer offer. Monzo doesn't show up on credit reports, but the credit card account does.

    I declared the outstanding balance during application for the mortgage, and my statements showed regular payments towards it when it was a loan - but my credit report would have showed 'no debt' before it updated with my credit card balance.

    I'm worried (perhaps unnecessarily) that the lender (NatWest) will do another credit check in the next month or so before completion, when the balance should have appeared against my credit card account - and it might look like 'new borrowing'.

    So I suppose my questions are: will the lender do another credit check before completion? And if so, will this raise any flags or hold up the process at all?

    Thank you v much in advance!
    NatWest FTB 90% LTV

    2/8/21: View property and put in offer.
    3/8/21: Offer accepted. Appointment with mortgage broker (Embrace).
    4/8/21: Solicitor appointed (Let's Move Conveyancing). Memo of sale issued by EA (Your Move).
    5/8/21: Mortgage applied for (NatWest). Hard search on my credit file.
    9/8/21: Solicitor sends draft contracts.
    11/8/21: NatWest valuation takes place.
    12/8/21: Enquiries go to seller's solicitors.
    18/8/21: Mortgage offer arrives.
    22/8/21: Gazumped. Counter-offer made.
    23/8/21: Counter-offer accepted. 2nd memo of sale issued. Survey booked.
    26/8/21: NatWest refuse to lend on counter-offer. Back to seller with lower offer.
    27/8/21: Seller accepts lower offer.
    3/9/21: 3rd memo of sale issued.
    6/9/21: Survey takes place. All searches returned.
    15/9/21: Homebuyer's Report arrives.
    17/9/21: New mortgage offer arrives.
    20/9/21: Instruct LISA provider to contact my solicitor.
    7/10/21: Enquiries back from seller's solicitor.
    15/10/21: Exchange.
    5/11/21: Complete.
    9/11/21: Move in.
  • Thought I would start a thread where people can ask the brokers opinion on things @ACG @LRmortgage @kingstreet @Deleted_User (any other brokers want to chip in - these were the main other brokers who came to mind.
    It is definately an interesting market - probably the busiest I have ever been but at the same time lenders are sooo slow. 
    Anyone got a question? Ask away
    Hello, 

    we had a valuation for a mortgage on a property yesterday. The valuer has valued it at £0. They said the following “

    The Valuer has not provided a 'present condition' valuation and has given an 'after completion / repairs / resolution of outstanding issues' valuation. 

    Valuer comments: Instruct a roofing contractor to inspect the flat roof(s) and undertake any necessary repair or renewal.”

    The flat roof they are referring to is a 2.2m x 2.69m utility/back porch that has a door from the kitchen into this room which then takes you into the patio area. 

    When I rang a few companies regarding the inspection they all have said they wouldn’t do it as it’s such a small roof and job their minimum fee is too excessive to charge considering there is no damp in that particular room.

    Is this normal practice for a valuer to flat deny a mortgage unless a inspection is completed for a 6m2 room? I’ve gone back to the mortgage provider and said we are struggling to find a inspector who will do a report? We can get a builder but they don’t do inspection report for mortgage companies? She said it seemed quite of a overreaction for a small room but it’s down to the valuer and not the mortgage company. 

    Many Thanks 





  • K_S
    K_S Posts: 6,880 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    edited 2 September 2021 at 12:31PM
    Thought I would start a thread where people can ask the brokers opinion on things @ACG @LRmortgage @kingstreet @Deleted_User (any other brokers want to chip in - these were the main other brokers who came to mind.
    It is definately an interesting market - probably the busiest I have ever been but at the same time lenders are sooo slow. 
    Anyone got a question? Ask away
    Is this normal practice for a valuer to flat deny a mortgage unless a inspection is completed for a 6m2 room? I’ve gone back to the mortgage provider and said we are struggling to find a inspector who will do a report? We can get a builder but they don’t do inspection report for mortgage companies? She said it seemed quite of a overreaction for a small room but it’s down to the valuer and not the mortgage company. 

    Many Thanks
    @cherlotteo1988 Do things like the above happen a lot, no. Do they happen on occasion, yes.
    Unfortunately, valuation is quite subjective and dependent on the individual surveyor who comes out to do the valuation. It looks like they felt that the flat roof on the rear extension isn't in good repair. The lender will not overrule the valuer.
    Your options at this stage are to
    1. Get the inspection done and get the valuer to amend the report.
    2. Dispute/appeal the valuation if the lender allows it. This route rarely works.
    3. Apply with another lender who uses a different panel of valuers and hope that the surveyor who comes out doesn't have an issue with the flat roof. If you go with a lender that doesn't charge a valuation fee, there's no risk of losing that money.
    Based on the limited info in your post, if you were my client, I would most likely recommend that you consider option 3.

    I am a Mortgage Adviser - You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. 

    PLEASE DO NOT SEND PMs asking for one-to-one-advice, or representation.

  • K_S
    K_S Posts: 6,880 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    Hi, I'm hoping you might be able to shed some light on credit checks between application/offer and completion?

    Just before my mortgage application, I had moved a Monzo loan balance onto a credit card for the 0% balance transfer offer. Monzo doesn't show up on credit reports, but the credit card account does.

    I declared the outstanding balance during application for the mortgage, and my statements showed regular payments towards it when it was a loan - but my credit report would have showed 'no debt' before it updated with my credit card balance.

    I'm worried (perhaps unnecessarily) that the lender (NatWest) will do another credit check in the next month or so before completion, when the balance should have appeared against my credit card account - and it might look like 'new borrowing'.

    So I suppose my questions are: will the lender do another credit check before completion? And if so, will this raise any flags or hold up the process at all?

    Thank you v much in advance!
    @slightyfoxd I wouldn't expect NatWest to do another credit-check between offer and completion and haven't ever had an offer being pulled by NatWest post offer. But that's just based on the relatively small sample size of the NatWest applications that I have submitted.

    I am a Mortgage Adviser - You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. 

    PLEASE DO NOT SEND PMs asking for one-to-one-advice, or representation.

  • K_S said:
    Thought I would start a thread where people can ask the brokers opinion on things @ACG @LRmortgage @kingstreet @Deleted_User (any other brokers want to chip in - these were the main other brokers who came to mind.
    It is definately an interesting market - probably the busiest I have ever been but at the same time lenders are sooo slow. 
    Anyone got a question? Ask away
    Is this normal practice for a valuer to flat deny a mortgage unless a inspection is completed for a 6m2 room? I’ve gone back to the mortgage provider and said we are struggling to find a inspector who will do a report? We can get a builder but they don’t do inspection report for mortgage companies? She said it seemed quite of a overreaction for a small room but it’s down to the valuer and not the mortgage company. 

    Many Thanks
    @cherlotteo1988 Do things like the above happen a lot, no. Do they happen on occasion, yes.
    Unfortunately, valuation is quite subjective and dependent on the individual surveyor who comes out to do the valuation. It looks like they felt that the flat roof on the rear extension isn't in good repair. The lender will not overrule the valuer.
    Your options at this stage are to
    1. Get the inspection done and get the valuer to amend the report.
    2. Dispute/appeal the valuation if the lender allows it. This route rarely works.
    3. Apply with another lender who uses a different panel of valuers and hope that the surveyor who comes out doesn't have an issue with the flat roof. If you go with a lender that doesn't charge a valuation fee, there's no risk of losing that money.
    Based on the limited info in your post, if you were my client, I would most likely recommend that you consider option 3.
    Hello 

    thank you for a reply. We wanted to stay with the mortgage lender because we were porting the mortgage rather than having to fork out for the ERF. 

    I think we will look at a builder to come out as the Lender said that they need a letter on letter headed paper from someone who knows about flat roofs as the valuer isn’t experienced in that and want clarification which confirms either they don’t think any work needs to be done or that it needs work done what needs doing and then confirmation when it’s completed. 

    I am hoping no work does need to be done as it’s a old person living in the property currently who has a hard time with people in the house. This was the second time a valuation was booked. The first time they tried to book it she had a wobble and took the property off the market. 

    I will keep ringing around to see if I can find anyone who could view the utility room. The lender said that the valuer isn’t saying there definitely is a problem with the roof as they are not experienced or qualified but not sure she is trying to reassure me as I said we would most likely look at another lender. 


  • Could someone clarify when to buy buildings insurance, as I thought I knew but am now not sure🙄

    I'm exchanging and completing today (supposedly)

    I thought it was wise (perhaps unwisely), to get buildings/contents insurance in place beforehand, so purchased a policy yesterday with starting date today ready for when I complete.

    However my solicitor said there was a slim chance I could complete yesterday and asked if the policy could be changed with yesterday's date.
    So I called the insurer up and was told that no policy would be valid if purchased before exchange, I queried this as I had put the correct date of completion on, but they reaffirmed it back to me that no matter what day I complete the policy would need cancelled.
    They basically said once I complete I need to call them back up, they will cancel the policy and refund me, then issue a new policy .
    As it turns out solicitors said they couldn't complete yesterday anyway, so that want an issue.

    But do I really need to cancel my policy I have starting today, then redo another one?

    I realise this might be insurer specific, but it seems a bit strange you can't put an insurance policy in place until you have actually completed.
  • vixst
    vixst Posts: 34 Forumite
    Seventh Anniversary 10 Posts Name Dropper Combo Breaker
    James-may said:
    Could someone clarify when to buy buildings insurance, as I thought I knew but am now not sure🙄

    I'm exchanging and completing today (supposedly)

    I thought it was wise (perhaps unwisely), to get buildings/contents insurance in place beforehand, so purchased a policy yesterday with starting date today ready for when I complete.

    However my solicitor said there was a slim chance I could complete yesterday and asked if the policy could be changed with yesterday's date.
    So I called the insurer up and was told that no policy would be valid if purchased before exchange, I queried this as I had put the correct date of completion on, but they reaffirmed it back to me that no matter what day I complete the policy would need cancelled.
    They basically said once I complete I need to call them back up, they will cancel the policy and refund me, then issue a new policy .
    As it turns out solicitors said they couldn't complete yesterday anyway, so that want an issue.

    But do I really need to cancel my policy I have starting today, then redo another one?

    I realise this might be insurer specific, but it seems a bit strange you can't put an insurance policy in place until you have actually completed.
    My solicitor told me I had to have buildings insurance in place in order for exchange to happen. I actually had to send my solicitor a copy of the policy before exchange could take place. I put the start date of the policy as the exchange date.
  • vixst said:
    James-may said:
    Could someone clarify when to buy buildings insurance, as I thought I knew but am now not sure🙄

    I'm exchanging and completing today (supposedly)

    I thought it was wise (perhaps unwisely), to get buildings/contents insurance in place beforehand, so purchased a policy yesterday with starting date today ready for when I complete.

    However my solicitor said there was a slim chance I could complete yesterday and asked if the policy could be changed with yesterday's date.
    So I called the insurer up and was told that no policy would be valid if purchased before exchange, I queried this as I had put the correct date of completion on, but they reaffirmed it back to me that no matter what day I complete the policy would need cancelled.
    They basically said once I complete I need to call them back up, they will cancel the policy and refund me, then issue a new policy .
    As it turns out solicitors said they couldn't complete yesterday anyway, so that want an issue.

    But do I really need to cancel my policy I have starting today, then redo another one?

    I realise this might be insurer specific, but it seems a bit strange you can't put an insurance policy in place until you have actually completed.
    My solicitor told me I had to have buildings insurance in place in order for exchange to happen. I actually had to send my solicitor a copy of the policy before exchange could take place. I put the start date of the policy as the exchange date.
    That's exactly what happened to me, and I sent a copy over.

    Guess what, the insurance company sent me an email an hour ago canceling the policy, obviously because I told them I wasn't exchanging and completing until today.
    Madness!!!

    So now I need you wait til I complete and scramble around to get another policy.
  • scoey8
    scoey8 Posts: 111 Forumite
    Eighth Anniversary 10 Posts Name Dropper Combo Breaker
    Hi, 

    If your remortgage offer is for say 100k but the redemption figure is 98k what happens? Do you get the left over as cash or does just your new lender just adjust it so they only pay what is outstanding to the old lender? Thanks
  • kingstreet
    kingstreet Posts: 39,287 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    scoey8 said:
    Hi, 

    If your remortgage offer is for say 100k but the redemption figure is 98k what happens? Do you get the left over as cash or does just your new lender just adjust it so they only pay what is outstanding to the old lender? Thanks
    The surplus will be paid to you by the conveyancer. Most would have asked you how you would like to receive the funds.
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
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