Fruugo - scammed or not? 9 September 2020 at 6:10PM in Shop but don't drop 1 reply 137 views

jand1410

I purchased an item from Fruugo in June 2020, after chasing via their website several times I've still not received the goods and they are now not responding to my messages and emails.  There is no telephone number to contact their customer services and I cannot request a refund.  Anyone else experienced anything like this with the company?  Did you ever either receive your goods or get a refund?  I've never experienced such poor customer service from what appears to be a large online supplier.

greyteam1959

If you paid by credit card do a chargeback.
Citing 'Goods & services not supplied'