Heads up, compers! In order to investigate a technical issue, we've had to move some of the older threads from Game Over into a new category called 'Game Over Archives'. It'll be comps from before 2017, so shouldn't have too much impact on your day-to-day Forum experience. Thanks for your patience!
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I have received part of a prize, and have been told the rest was sent on 21/8, but it’s not arrived. The company say they do not have tracking and that it’s company policy only to send prizes out once. Does anyone know if they can legally do this or should I contact the gambling commission?
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(they can investigate your complaint but not force a prize to be provided)
https://www.asa.org.uk/make-a-complaint.html?
:beer::beer::)