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Amazon UK Phone Number

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Acer321
Acer321 Posts: 46 Forumite
First Anniversary First Post Name Dropper Photogenic
edited 9 September 2020 at 6:04AM in Shop but don't drop
Does anyone know the phone number for Amazon UK Customer Services, please.
They make it difficult to find on their website and using a search engine gives results about scam numbers that are not to be trusted.
I can't get access to my Amazon account because they have stopped sending "one-time-passwords", now they send weblinks for 'smart phones', but I don't own one of those devices.

Thanks.

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  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    First Anniversary Photogenic Name Dropper First Post
    edited 8 September 2020 at 7:16PM
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    https://www.amazon.co.uk/gp/help/customer/contact-us

    There's am option for them to call you.

    However, chat will be faster and more efficient.
  • Acer321
    Acer321 Posts: 46 Forumite
    First Anniversary First Post Name Dropper Photogenic
    edited 8 September 2020 at 9:59PM
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    Thanks, zx81, but that still requires me to login using a 'smart phone' which I don't have and the "Chat" also won't work without logging in.
    I've found a 0808 number hidden in the Q&A options, so I will try that.

    0808 1453768

  • Xenon
    Xenon Posts: 238 Forumite
    Name Dropper First Anniversary First Post
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    Acer321 said:
    Thanks, zx81, but that still requires me to login using a 'smart phone' which I don't have and the "Chat" also won't work without logging in.
    I've found a 0808 number hidden in the Q&A options, so I will try that.

    0808 1453768

    I came about the above highlighted number by chance as i had exactly the same issue getting back into my Amazon account...because i do not have a smartphone just your old style mobile.
    The number works and i got back into my account
    Why Amazon cannot have an additional option of using my registered email address to reset any details is beyond me
    Also what does it say that i had to fumble about into a third party website to find the above number in the 1st place

    To top it off i get a email from Amazon which although helpful and polite states at the bottom

    "Your feedback is helping us build Earth's Most Customer-Centric Company"
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