Amazon UK Phone Number 8 September 2020 at 5:54PM edited 9 September 2020 at 5:04AM in Shop but don't drop 3 replies 2.6K views

Acer321

Does anyone know the phone number for Amazon UK Customer Services, please.

They make it difficult to find on their website and using a search engine gives results about scam numbers that are not to be trusted.

I can't get access to my Amazon account because they have stopped sending "one-time-passwords", now they send weblinks for 'smart phones', but I don't own one of those devices.

Thanks.

[Deleted User]

https://www.amazon.co.uk/gp/help/customer/contact-us

There's am option for them to call you.

However, chat will be faster and more efficient.

Acer321

Thanks, zx81, but that still requires me to login using a 'smart phone' which I don't have and the "Chat" also won't work without logging in.

I've found a 0808 number hidden in the Q&A options, so I will try that.

0808 1453768

Xenon

Acer321 said:

Thanks, zx81, but that still requires me to login using a 'smart phone' which I don't have and the "Chat" also won't work without logging in.

I've found a 0808 number hidden in the Q&A options, so I will try that.

0808 1453768

I came about the above highlighted number by chance as i had exactly the same issue getting back into my Amazon account...because i do not have a smartphone just your old style mobile.
The number works and i got back into my account
Why Amazon cannot have an additional option of using my registered email address to reset any details is beyond me
Also what does it say that i had to fumble about into a third party website to find the above number in the 1st place

To top it off i get a email from Amazon which although helpful and polite states at the bottom

"Your feedback is helping us build Earth's Most Customer-Centric Company"