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Credit note

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M&S gave me a credit note for £285
it has expired and they won’t honour it
I have explained the reason why I had forgotten about it but they don’t care
Can anyone suggest anything

I have written and made several phone calls to no avail 
It such a lot of my own money to ignore 

Cath 

Comments

  • Why did they give a credit note,
    Was there no refund due?
    It sounds a kindly gesture, 
    Rather than what they had to do.

    But if it has expired, 
    Then there's little you can do,
    Your only hope is more goodwill
    If they'll show that to you.
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