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Updating payment card details for Oyster auto top up, Anyone having problems

I am unable to update details of the credit card I had designated for payment of my automatic Oyster top up. I contacted TFL customers services last week and was told customers using Google Chrome were having a problem. When I said I was using Safari he had no idea why and couldn’t help. I’ve tried again today using a different card but won’t update. 
Is this TFLs way of making people use other ways of paying?  I really don’t want to be going doing top up manually.
Anyone have a solution ?

Comments

  • KeithP
    KeithP Posts: 40,685 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You got a hint from TfL. Have you tried using a different browser?
  • giraffe69
    giraffe69 Posts: 3,574 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    No. It isn't TFLs way of making you pay differently. I normally use Chrome but keep both Opera and Edger on my computer for situations like this. You could also try Chrome's incognito mode.
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