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Money shop/CRS

Hi all,
I wondered if anyone had experienced anything similar to me.

I recently visited my mums house for the first time in probably nearly a year due to the virus and found stacks of mail from Credit Resource Solutions saying I owe £219 for an old money shop loan. The loan is from 2012 i think, my last payment was in mid 2016 but then I received a large refund from the money shop that same year which my outstanding balance was deducted from before it was paid to me.

I haven't spoken to CRS yet. I'm trying to get in touch with the FOS to see if they had ruled on this however, I dont think they did though. I guess I'm wondering if anyone has had anything like this happen to them? I had the exact same thing happen regarding lending stream, DCA chased for loans I knew were closed but luckily I had the ruling from the FOS stating lending stream are to deduct the loan balances from the redress and pay me the remainder. I passed this on to the DCA and that was the last I heard from them. Funnily though I never had any replies from lending stream.

The lending stream issue took months to resolve and I'm loathe to go through it again but will if I have to.

Cheers all, sorry if it was a bit of a ramble.








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