Debt company owing me money?

queenpig

:mad: :mad: This is the third time i have tried this lol

Basicaly as i dont want to go into the detaols again if its going to off and its took me an age to type lol.

Basicaly this debt company i am paying to took money from me under DD gaurentee made me over drawn and another DD retune to which i was charged £25 and £35 by the bank.

So finaly set up payments by debit card, first payment ever went though was shown as rejected but cleared from my account £40.

I was assured by the Finace (sp) team if i sent in bank statements ect i'll be given back what I owe. 3 months down the line still heard nothing back so i sent i letter telling them not to take nay more money off me till i get what they owe me its been 3 months (now 4)and its fair to say i have waited long enough, still last month money left my bank to them, so i call up they guy said they never got a letter but some how knew what it said as he agreed to a lot of what i said to what i did in the ltter? he told me i couldnt get the £40 back and he'd ring me at the end of the week about the money they owed me, that was a month ago now and still no call....I told him that they can not take any more payments from my card till i get what they owe me back, well there is a pending payment due out my bank now and it can not be anything other than that compnay.
Anyone can you advice me what to do now am at a loss if they gave me that money back my debt would be cleared to them.....i have also asked for them to adjust my account of the money ect.

Sorry if this is in the wrong place... if it is ect ect .....lol, sorry i can't spell:p and sorry if it doesnt make sence

rog2

Are you not covered by your Credit Card?
To me, if a debt collection agency says it has not received the money, yet you have proof that they have, then they are, at the very least, lying, and possibly even committing fraud.
Have a word with CAB or National Debtline - Links at top of page. They can advise both professionally and without cost.

itsnever2lateisit?

The trouble with paying by Debit or Credit card is that you have no control over monies being claimed, and do not have the protection that DD affords. For future information NEVER pay DCA's other than by Standing Order, which you have total control over.

Coming back to the currect predicament, I can only suggest that you write to them recorded delivery, demanding the return of your costs incurred by them within a certain time frame, and that if they dont you will take further action, you might even wish to consider adding an admin charge for you time to the costs you are claiming