Amigo Loans refund

williamcstock

Evening all! 

So, I have been going through the refund process with Amigo Loans and have finally had a response. They have agreed that the majority, but not all of the loans were unaffordable. One of the loans was a top up, with higher payments that the previous two, and they have concluded that this affordable even though the original loan and first top up were not. 

Any advice as to how to respond?

williamcstock

Apologies, think this is in the wrong section..

sourcrates

I will move it for you.

I would think they will be the ones responding, they will offer you a refund of interest and charges plus statutory interest @8% per annum as per standard responce.

williamcstock

They’ve responded offering almost £8k to my guarantor. Which would be added to my balance to pay. The question is, how can they agree that the loans above were mostly unaffordable, but two of them were affordable?

sourcrates

They use algorithms to work stuff like that out.