Gym charges full fee whilst partially closed
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8Andrea8
Posts: 1 Newbie
Hello all!
My sports club has charged me full fee for August and September, whilst not providing full access since they opened after the Quarantine: currently the opening hours are reduced, less classes and less spaces in classes and no acces to sauna/steam room.
My sports club has charged me full fee for August and September, whilst not providing full access since they opened after the Quarantine: currently the opening hours are reduced, less classes and less spaces in classes and no acces to sauna/steam room.
I have contacted them stating that I explained a discount, but they are not responsive.
They also have been running a deal throughout August, which allowed new members to join for 3 months for a fraction of our membership fees.
I don’t want to leave the club at this point, but I feel that it is not fair to be charged a full fee for a partial service in a club that is extremely overcrowded due to this cheap membership offer to the new subscribers.
Are there any legal ways to receive a refund for what I feel is overcharging?
They also have been running a deal throughout August, which allowed new members to join for 3 months for a fraction of our membership fees.
I don’t want to leave the club at this point, but I feel that it is not fair to be charged a full fee for a partial service in a club that is extremely overcrowded due to this cheap membership offer to the new subscribers.
Are there any legal ways to receive a refund for what I feel is overcharging?
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