AX Paris wore once threads came out all over dress. Returned recorded delivery and they ignoring me

edited 1 September 2020 at 12:07PM in Shop but don't drop
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SharonShaw77SharonShaw77 Forumite
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MoneySaving Newbie
edited 1 September 2020 at 12:07PM in Shop but don't drop
I purchased a dress wore once and threads came out all over dress. I emailed send photos and they said they would send me a voucher. I have sent dress back recorded delivery 17/08/2020. I have emailed several times and all my emails are ignored I tried calling but no one answers the phone. I am being ignored. I cannot get through to this company what do I do?

Sharon Shaw

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