No power to xbox one

My boys xbox one is not powering on and the orange light on the power supply is flickering so he replaced the power supply but the xbox is still dead so would anyone know a way of testing the xbox or power supply to see which one is dead.

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  • edited 28 August 2020 at 11:13PM
    DCFC79DCFC79 Forumite
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    edited 28 August 2020 at 11:13PM
    burtons said:
    My boys xbox one is not powering on and the orange light on the power supply is flickering so he replaced the power supply but the xbox is still dead so would anyone know a way of testing the xbox or power supply to see which one is dead.
    Borrow a friend's power supply plus mains cable.
    Buy a another cable and try that or if you have a device in your house that uses the same cable then use that cable.

    A few to get you started.

    When was the last time he was on it ?
    Anything odd happen ?

    I take it you've tried it plugged into another wall socket ?

    Come back and post to the results.
  • burtons said:
    My boys xbox one is not powering on and the orange light on the power supply is flickering so he replaced the power supply but the xbox is still dead so would anyone know a way of testing the xbox or power supply to see which one is dead.
    Mains cable would've been my first bet.

  • DonnyMcMoneyDonnyMcMoney Forumite
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    Sometimes it can be something as simple as the console overheating. If DCFC and Noodles' help still doesn't work (though I should think it would), then try just leaving it in a cool area, clean the fan if you can, then try again.
  • DCFC79DCFC79 Forumite
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    Sometimes it can be something as simple as the console overheating. If DCFC and Noodles' help still doesn't work (though I should think it would), then try just leaving it in a cool area, clean the fan if you can, then try again.
    Yes it could, it could be where the console is situated.
  • burtonsburtons Forumite
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    Sometimes it can be something as simple as the console overheating. If DCFC and Noodles' help still doesn't work (though I should think it would), then try just leaving it in a cool area, clean the fan if you can, then try again.
    I took the console apart and I couldn't see anything burn't but it had years of dust build up. I tried a power pack from a working console and the console is still dead.
  • DCFC79DCFC79 Forumite
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    burtons said:
    Sometimes it can be something as simple as the console overheating. If DCFC and Noodles' help still doesn't work (though I should think it would), then try just leaving it in a cool area, clean the fan if you can, then try again.
    I took the console apart and I couldn't see anything burn't but it had years of dust build up. I tried a power pack from a working console and the console is still dead.
    Did you try the cable from the working console plugged into your power brick ?
    Tested the fuse from your mains plug in a working item ?
     
  • DCFC79 said:
    burtons said:
    Sometimes it can be something as simple as the console overheating. If DCFC and Noodles' help still doesn't work (though I should think it would), then try just leaving it in a cool area, clean the fan if you can, then try again.
    I took the console apart and I couldn't see anything burn't but it had years of dust build up. I tried a power pack from a working console and the console is still dead.
    Did you try the cable from the working console plugged into your power brick ?
    Tested the fuse from your mains plug in a working item ?
     
    No I didn't try the cable from the working console into our power brick. I just tried the power lead and power brick from from the working console.
  • DCFC79DCFC79 Forumite
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    Any news OP ?
  • DCFC79 said:
    Any news OP ?
    No we haven't touched it since.
  • No I didn't try the cable from the working console into our power brick. I just tried the power lead and power brick from from the working console.
    So you used the original mains lead from the wall socket to the power brick, the one which I said could be the issue?
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