BW Legal / JC International

Hello, noob looking for advice.

I have received a letter from BW Legal acting on behalf of JC International Acquisition LLC for an alleged debt to a Post Office Telecom account. Apparently the debt was assigned to JC Int. on 25th May 2016 and they are now trying to claim money.

First, I have no idea what debt they may be asking for, I simply cannot remember any details regarding a PO Telecom account from any time prior to the dates they give. How do I go about finding out what this alleged debt is for and when it arose. I have checked my credit refs etc with Experian and nothing is showing.

Second, thay have made me a juicy offer of a 30% reduction, should it turn out that for some reason I do have a debt then I'd like to not lose that discount, I assume I can contact them 'without prejudice' or whatever the term is and ask for more detail? Is there a standard letter template or something for this.
Thanks

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