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GWR train delay repay cash voucher
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4567765
Posts: 6 Forumite

so unlike other train companies GWR delay repay forms dont have an option for compensation via cash voucher. your entitled to cash refund if you paid by it. so when you send the delayrepay form to GWR write the option for cash onto the form.

if they ignore it and send you a rail travel voucher/cheque then return it and ask for a cash voucher. then they will send a letter like this

this letter is usable at only 1 train station, unlike rail cash vouchers supplied by other train companies that can be used at many stations.
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FREEPOST GWR Customer Support
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< www.gwr.com/help-and-support/refunds-and-compensation/delay-repay< www.gwr.com/~/media/gwr/pdfs/help-and-support/delay-repay/gwr-delay-repay-claim-form-july-2019.pdf?la=en
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Paper forms? Cash? So antiquated? LOL
Best to get paid by completing Online: https://delayrepay.gwr.com/make-claim
And choosing either BACS or back to Card?How is compensation paid?
Repayment options made online include:
- electronic bank transfer (BACS)
- Visa debit/credit cards
- Rail Travel Voucher
- cheque
The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon0 -
hasbeen said:Paper forums? Cash? So antiquated? LOL
Best to get paid by completing Online: delayrepay.gwr.com/make-claim
And choosing either BACS or back to Card?How is compensation paid?
Repayment options made online include:
- electronic bank transfer (BACS)
- Visa debit/credit cards
- Rail Travel Voucher
- cheque
the libraries with internet are shut > covid.train travel does not imply a passenger has a bank account0 -
4567765 said:the libraries with internet are shut > covid.train travel does not imply a passenger has a bank account
You'll be telling us next that you don't have a bank account or know anyone that does.
Go on, tell us...0 -
KeithP said:4567765 said:the libraries with internet are shut > covid.train travel does not imply a passenger has a bank account
You'll be telling us next that you don't have a bank account or know anyone that does.
Go on, tell us...
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4567765 said:KeithP said:4567765 said:the libraries with internet are shut > covid.train travel does not imply a passenger has a bank account
You'll be telling us next that you don't have a bank account or know anyone that does.
Go on, tell us...
The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon0
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