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The perfect substitution?

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Steve_L
Steve_L Posts: 338 Forumite
100 Posts Name Dropper Photogenic
edited 21 August 2020 at 2:00PM in Gone off!
I ordered ASDA 15 Mixed Weight Free Range Eggs 15pk. This was substituted for ASDA 15 Mixed Weight Free Range Eggs 15pk.
My question is, as the ASDA 15 Mixed Weight Free Range Eggs 15pk I ordered wasn't on the shelf when my order was picked, then where did the order picker get the ASDA 15 Mixed Weight Free Range Eggs 15pk I received from? :)


"Life is much/far too important a thing ever to talk seriously about it." Oscar Wilde, in "Vera; or, The Nihilists” (much), then "Lady Windermere's Fan" (far).

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  • olgadapolga
    olgadapolga Posts: 2,327 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Nicked them from someone else's order.
  • pumpkin89
    pumpkin89 Posts: 671 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    It's possible they have multiple versions of what is essentially the same product (e.g. eggs that come from different suppliers might have been set up with different barcodes).  The system only lets you order the version with barcode A, so if the picker selects and scans the version with barcode B, it shows up as a substitution although to all intents and purposes it's the same thing.
  • MrsStepford
    MrsStepford Posts: 1,798 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    Morrisons sneaks in more subs eg semi-skimmed Lactofree for whole milk Lactofree and driver claimed it wasn't a sub. Told him to take it back. 

    I have noticed that when some supermarkets label something as New, it often means that it's back in stock or the pack design has been changed. 
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