First Trust bank / AIB - experience?

Ungnome

Has anyone used First Trust, now AIB?  I can't find much about them on the forums. Trustpilot reviews are poor but reading them some reasons seem a bit questionable (long call times during covid, wouldn't offer a mortgage etc)

AgentOso1

bump - I see them popping up top of a lot of best buys in mortgages but not seeing many reviews about them recently.

Cooper_B

What did you end up doing?
Same as AgentOso1, they seem to offer the best products for a mortgage- but I haven't heard much about them (apart from bad consumer service)

WR83

Same thoughts - never heard of them, but they seem to have very good rates comparatively.

von_Plonker

Family member applied for a £110K , after 4 weeks of waiting was told the other day that they would not lend him the money 'cause they had raised the minimum loan to £150K, despite their website still (as of 6th November 2020) showing minimum loan amount of £65K for mortgages with Cashback, or £25K.  He was also told that if it was any consolation he had passed all checks, and should be able to get a mortgage elsewhere.  Four weeks, in the current environment, totally wasted!