Urgent: Resolvecall knocked the door and left a letter - Urgent

jitcouncil

Hi experts,
I urgently need in help on how to resolve this disputes and issues with creditors...Please read below what happened was and try to give me best answers 

    Today Resolvecall knocked the door and my wife answered the intercom
Resovlecall: Knocked the door and asking for Mr 'X' is there if not I will leave this letter here
My wife: who are you?
Resolvecall: I want to see Mr 'X'
My wife: didn't say yes or no. And she called me from upstairs and asking they want to see me...
myself: I got some doubt that they may be debt collectors...so I told her (my wife) to inform him to  leave the letter in letterbox.
My wife: Informed him to leave the letter in letter box
Resolvecall: Okay, I will leave the letter...and he left letter in the letter box...

  And the letter says that : I CALLED TODAY DATE 10-08-2020 AT 11.40 AM REGARDING YOUR ACCOUNT(S)...PLEASE CONTACT US ON XXXXXX 
PLEASE QUOTE : OUR REF: XXXXXX
So my worried is it standard letter that everyone gets...will they force  to come in and take things away or so..
Really getting scared what will happen tmrw or next few days?

Background: Yes,  I was in default in my credit file (for 6 +years) and didn't pay money to them and all my defaults were gone in my credit file last 3 years ago...I am now debt free as per experian, credit karma and check my file records. But I still do get letters sometimes from debt collectors but I just ignore them always...Today the above bizzare thing happened
I am now home owner,and registered on electoral,  so what will happen with the resolvecall or anyone even though my credit file is clean and good and  NO defaults, No CCJ's and NO CIFAS and etc....
Do they have any right to send debt collectors, bailiffs and CCJ's or/and CIFAS letters..
Can i just say that my credit file is clean and how come u guys are coming or so?
Please Please Please, I really need some experts and solid answers from anyone for the above dispute or is there any solicitor to contact and explain my situation please..

Best Regards,
XXXX

Galloglass

will they force  to come in and take things away or so..

Such an old fashion way of doing things. 

Resolvecall are not bailiffs so won't be taking things away. And no there is no "force" as that would see them having a visit to the local court themselves for trespass and threatening behaviour. They have no more powers than your postie. 

Have a look at it from the other side - the person that knocks on the door. Apparently they suffer from stress, unfair bonus/workload and unachievable targets. You'll need pity and not fear.

https://www.indeed.co.uk/cmp/Resolvecall

fatbelly

Galloglass said:

Have a look at it from the other side - the person that knocks on the door. Apparently they suffer from stress, unfair bonus/workload and unachievable targets. You'll need pity and not fear.

https://www.indeed.co.uk/cmp/Resolvecall

And fear of coronavirus.

I'm  surprised they are still doing this - even bailiffs  are on  hold at the moment -  for another 2 weeks anyway.

If  it is more than 6 years since you last acknowledged this debt by payment or in writing, and they never got a ccj,  then  it is statute barred and you can  tell them you will not be paying.

https://www.nationaldebtline.org/EW/sampleletters/Pages/Time-has-run-out-to-recover-the-debt-(sole-name).aspx

but you need to be sure of your dates

sourcrates

First off calm down, they are simply self employed collectors, they pop up on here from time to time as they are just about the last DCA in the country that still knocks on doors, they are not bailiffs, i`ll `repeat that bit again, they are not bailiffs, they have no more power than you or I do, they cannot enter your home without permission, as that would be trespass, they cannot take your stuff, as that would be theft.

Only a court appointed bailiff can do any of the above, and then only if they have a current CCJ, and only if you let them in.

Now we have clamed down somewhat, what does this debt relate to ?

Do you think it may be statute barred ?

If so, then send the letter fatbelly link`s to above.

Resolvecall are old school, this was debt collection in the 70`s and 80`s, long before the introduction of call centres, i`m guessing you live in an large town or city, as thats where they concentrate their efforts these days, it allows them to cover a large number of clients, in a realitivly small area, if you live out in the sticks, its very unlikely you will get a visit.

Search on Youtube, there are a number of quite funny vidieo`s of how people tend to deal with doorstep collectors, i wouldn`t want that job, but they only get paid by results you see, so if they don`t get money out of you, they don`t get their commision, so some of them can be aggressive, and exagerate their powers somewhat.