We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Tesco bank promised Clubcard points when movi to halifax

We had a mortgage with Tesco bank, and they promised us (last year) a lump sum of Clubcard points when they moved us to Halifax and stopped providing mortgages. These points have never materialised, and we have been with Halifax a couple of months now. Mortgage department denies any knowledge, as does Tesco Clubcard. Anyone else in the same situation??? FYI - points worth about £70.

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,383 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 31 July 2020 at 8:18AM
    Anyone else in the same situation??? 
    Probably.  These issues rarely affect a single individual. But that's not important right now.

    Raise a complaint with Tesco.
  • bamgbost
    bamgbost Posts: 484 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    yes i was the same - with Tesco.  I will need to go double check this weekend. But im sure they sent a letter stating the balance to be received. But never went and checked that they materialised... You have reminded me!
    365 Day 1p challenge - £371.49 / 667.95
    Emergency Fund   £1000 / £1000 ( will enlarge once debts are cleared)
    DFW - £TBC
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.5K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.5K Spending & Discounts
  • 247.4K Work, Benefits & Business
  • 604.3K Mortgages, Homes & Bills
  • 178.5K Life & Family
  • 261.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.