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NatWest customers say accounts were closed after they applied for Coronavirus Loans

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Socajam
Socajam Posts: 1,238 Forumite
1,000 Posts Second Anniversary Name Dropper

NatWest has shut the accounts of some small business customers who applied for government-backed loans to help them get through the pandemic, leaving them distressed and unable to access their cash.

Several customers of the 62% taxpayer-owned bank have contacted the Guardian to complain that their accounts had been suspended or closed down without explanation after they put in a loan application.

The bank said the reasons for closing the accounts were valid, but the closures came after customers had been approved for loans and were expecting to receive the money in their accounts.

https://www.theguardian.com/business/2020/jul/26/natwest-customers-say-accounts-closed-applied-for-coronavirus-bounce-back-loans

Comments

  • Shocking but as a lot of us on here already know, Banks rarely lose! 
  • Brock_and_Roll
    Brock_and_Roll Posts: 1,207 Forumite
    Part of the Furniture 1,000 Posts
    I am sure there is more to this story than meets the eye! For all we know these companies could have been insolvent when apply for the loan.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    How many have been using personal accounts for business banking purposes? 
  • Shakin_Steve
    Shakin_Steve Posts: 2,813 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Name Dropper
    I know one thing, and that's that we'll never know.
    I came into this world with nothing and I've got most of it left.
  • haras_n0sirrah
    haras_n0sirrah Posts: 1,339 Forumite
    1,000 Posts Name Dropper
    I wonder if some of these were trying to claim a 50k bb loan and their turnover was conveniently 200k plus when maybe a check with companies house and hmrc showed that this was not the reality
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