Arrow Global advice please

Money_madness

Hi, I am after some advice please from you lovely people. For the last 5 months arrow global have been putting missed payments on my credit file for what looks like a credit account dating back to 2011. I know nothing about this and have not made any payments towards this previously. I have emailed arrow global and written to them several times. They have only emailed me back once to ask me to confirm security details and confirm I am happy to communicate with them via email which I responded to immediately. But I have heard nothing from them since. I have also written to them to request CCA with the £1 postal order, again no response. My question is what next as this is having a real detrimental effect on my credit file month after month, which is so frustrating for a ‘debt’ that I know nothing of and one from so long ago that has never been defaulted etc. The total amount of the debt is recorded as £760 on my credit file. On their letters to me there is no way of paying them just a contact number and address. 

sourcrates

CCA not the right thing to ask for, it’s like admission of the debt, you cannot ask for  someone else’s CCA can you !!!

Provit letter should have been your response, anyhow, water under the bridge now, see what they respond with.
May take time due to COVID.