NatWest mortgage application taking FOREVER!

330d

jesstt said:

@330d my husband reckons you can’t use that chat or chase if you have a broker who the application has gone through! This is a contrast to what another user has said that broker cannot chase though so I’ve no idea! Prob is I can’t make the buyer chase, just ask them to 😩😩😩

I used a broker and the chat worked fine, no problems at all. Also used to phone them which worked.

slcreaser

Application submitted 10 June. 9 weeks later still waiting for offer.  Valuation report through nearly 3 weeks ago.  Our seller nearly pulled once so now very worried.  Both of us are self employed but income increased during last 2 months.

anonymouse2202

jesstt said:

@anonymouse2202 they haven’t told us at all that the broker isn’t allowed to chase but that might explain why their broker is being so rude! He never gives anything but a vague response and when we asked if they could just use another lender he said there’s no point. I will mention this to our estate agent as I do not believe our buyers are chasing - they have been very hard to get hold of at times. Would you consider applying with Halifax as we had a great experience with them and everything was approved 4 days after valuation! 

Really wishing we had gone with anyone other than NatWest now- we are still waiting. It’s hard to know if going with someone else would speed things up at this point or if they might come back to us any day. Did your guys get their offer yet?

jesstt

Hi @anonymouse2202 and @slcreaser Gosh sorry to hear you’ve not got anywhere. That reassures me somewhat as we have not had any movement either - a few weeks back Apparently an underwriter had seen it and it was just waiting to be signed off by a manager. We thought it would be any day now but that was three weeks back. Our buyers do not answer the phone etc to our estate agent which doesn’t help matters and their broker has been rude and not given any detail. Last he said it was with an underwriter again - not sure if that’s the manager they are referring to who I guess would be an underwriter too?!

we are desperately worried and have now applied to let our house. If that comes through first we may now just go through with that even though it’s definitely not our favoured approach at all and we do not know if it is possible. So I guess I would advise to be as amenable as possible in your communications as we constantly feel suspicious our buyers are up to something as they do not seem bothered or to be chasing whatsoever. 

It’s been 8 weeks since the valuation was done. 😭😭😭

DaveWilson25

Hi,
Sorry for jumping on the bandwagon here but i'm having the same issues re Natwest and my broker. I had a potential issue re my credit report as I have everything registered at my parents address so in order to obtain my credit score (which is rated as excellent) I need to use this address. All explained to my broker who said it should be fine but when the DIP was submitted it said it would need to be referred. Again told not to worry and that he would explain the situation. Now i'm over three weeks from the application and all information going in and i've just been informed that the valuation has been rescheduled for a date almost two weeks later. 
Two questions: 
1) i know they book in the valuation as the application goes in (due to it being with Natwest) but can i assume they have at least checked the information i have provided and so the address shouldn't pose an issue? Everything else looks fine in terms of affordability, LTV and don't have any outstanding lines of credit. 
2) Should I be concerned about the valuation rescheduling? I guess in line with the above? Or is it just a case of them being busy (which was explained to me at the start of the process) or access issues with the seller?  
Would appreciate any advice!
Cheers,
Dave

Jayne_Reed

Hi @jesstt,

I wondered what happened to your buyer in the end? We have been waiting over 4 weeks since valuation for our buyer to receive a mortgage offer. This is a buy to let mortgage with Birmingham Midshires Solutions. We have been told that that particular lender has a terrible backlog, but we want to exchange ASAP and everyone in the chain is getting twitchy (to say the least).

EC23_24

Hello, hoping someone can give me some help! We started our mortgage process with NatWest in August and have been waiting ever since for our offer. We have been told they are finalising the file but that was over 3 weeks ago and no further information. I am self employed for 5+ years and my partner has been employed by the same company for 10 years. We only want 50% LTV so the affordability was never going to be an issue but I’m losing the will and we are at significant risk of losing the house we are trying to buy.