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Tesco Pharmacy no longer ordering perscriptions?

Spendless
Posts: 24,502 Forumite


For some years I have had my regular monthly perscription ordered from my GP by Tesco Pharmacy. I then collect from them after receiving a text message.
This month I didn't receive a text message but I knew my medication should be ready, so I asked husband to collect when he went there. He was told that I couldn't order this way in future. As I'd no idea why this would be the case I've rang this morning and queried it. I've been told that the NHS no longer want pharmacies to do the ordering and want people to do it themselves. As I felt the replies to my questions were being carefully worded I asked if it was not a service Tesco was offerring. The reply was that all the rest of the country had already changed over and it was just my town that hadn't. Is this actually true? If it is the case that all pharmacies, not just Tesco can no longer order on behalf of patients fair enough. I'd just rather know this is correct though.
This month I didn't receive a text message but I knew my medication should be ready, so I asked husband to collect when he went there. He was told that I couldn't order this way in future. As I'd no idea why this would be the case I've rang this morning and queried it. I've been told that the NHS no longer want pharmacies to do the ordering and want people to do it themselves. As I felt the replies to my questions were being carefully worded I asked if it was not a service Tesco was offerring. The reply was that all the rest of the country had already changed over and it was just my town that hadn't. Is this actually true? If it is the case that all pharmacies, not just Tesco can no longer order on behalf of patients fair enough. I'd just rather know this is correct though.
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Comments
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My Boots stopped doing this a long time ago. I now have to order my prescription from my Doctor and they send it electronically to Boots.The best portion of your life will be the small, nameless moments you spend smiling with someone who matters to you.1
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Is this just Tesco ?
I get mine at Boots who do the repeats.Never pay on an estimated bill. Always read and understand your bill0 -
I order via the Superdrug app. I then get notification when the items are ready for collection in store. I’ve heard nothing to say this system has been discontinued.0
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Maybe it's different in Scotland. Boots orders my prescription and I get a text to say it's ready.
Lost my soulmate so life is empty.
I can bear pain myself, he said softly, but I couldna bear yours. That would take more strength than I have -
Diana Gabaldon, Outlander0 -
I'm in England. Asda stopped doing the "pull" prescription ordering for me about a year ago, I now have to "push" the prescription from my GP with Asda as the nominated pharmacy.:heartpuls Mrs Marleyboy :heartpuls
MSE: many of the benefits of a helpful family, without disadvantages like having to compete for the tv remoteProud Parents to an Aut-some son
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Maybe it's the big stores. My local chemist still orders the repeats for me.0
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I think there was an issue with over ordering where if it's something you don't need every month -PRN, creams etc - if the pharmacy orders everything on your list every month without checking what you need, it ends up with items being sent unnecessarily and potentially being wasted.
Lloyd has a system where you tell them what you need and they can then get the prescription from the GP for you.All shall be well, and all shall be well, and all manner of things shall be well.
Pedant alert - it's could have, not could of.2 -
I had to tell the chemist what to order when collecting meds, then they would order it for me, eventually letting me know it had arrived, most times I had to chase them to check if it was ready as I would be about to run out of meds that night.
They ended up ordering things I didn't need, not ordering things I did need and I ended up with several months worth of some meds.
Got so fed up with them I ended up going back to ordering things myself.
I also complained several times as without my pain meds, life is a living hell.
This was Boots in Scotland and reading reviews they, as a collective, have had so many unhappy people over the last few years.
I've recently moved, registered with a new Dr and chemist, but as both are within a few minutes walk I'm happy to stay ordering meds myself. I just need to get the online ordering set up with my Dr.
The new chemist are happy to do my ordering, if I want them to.Mortgage started 2020, aiming to clear 31/12/2029.0 -
elsien said:I think there was an issue with over ordering where if it's something you don't need every month -PRN, creams etc - if the pharmacy orders everything on your list every month without checking what you need, it ends up with items being sent unnecessarily and potentially being wasted.
Lloyd has a system where you tell them what you need and they can then get the prescription from the GP for you.0
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