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NON DELIVERY OF PRIZE BUT CANNOT DISCOVER WHERE PRIZE SHOULD HAVE COME FROM!

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oswaldquackington
oswaldquackington Posts: 85 Forumite
Part of the Furniture 10 Posts Photogenic
edited 18 July 2020 at 12:51PM in Compers chat corner
Has anyone had a card pushed through the letterbox from DX Delivery services? it said item was left by the bin. Nothing was there though. The card had no name or address of the recipient nor any details of where it came from. When we wrote emails to them they said we have to get in touch with the sender!! How can we when we do not know where it was coming from or who sent it!! I have not had a winners email or phone call. Is this company legit? Anyone else had this happen to them?

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  • lukew1985
    lukew1985 Posts: 33 Forumite
    Seventh Anniversary 10 Posts Name Dropper
    DX are legit. Give them a call rather than email as you can then get to your local depot. 
    2016 - Xbox One S
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  • nelie
    nelie Posts: 1,568 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    You should be able to rearrange delivery on the card too :)
    December Wins: £300 worth of board games, £500 Tesco Vouchers Best Win in 2023: £500 Tesco Vouchers
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