Does Cex ever honour their guarantee?

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I'm looking for a secondhand laptop as I can't afford to buy new. I thought the Cex site looked great but I'm a bit dubious about the 2 year warranty on everything. I'm reading reviews by people who say they never honour the warranty. Does anyone on here have any experience buying from Cex? I bought a digital voice recorder once and it worked fine. No problems.
Don't mess with pensioners. :cool:
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