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Full and Final Offer after no CCA?

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7NX
7NX Posts: 13 Forumite
Fifth Anniversary Name Dropper First Post
edited 17 July 2020 at 10:12AM in Debt-free wannabe
Hi all,
I recently made F&F offers to my creditors for 20% as I found out I will being made redundant, but will relieve a lump sum I would like to try to settle as much debt as possible with. While one accepted and I'm waiting to hear back on others, one creditor made a counter to my 20% offer with 90%.
This is not helpful to me in my current situation and so I made a CCA request arond two weeks ago.

They have responded today with a generic terms and conditions document from the original creditor but have stated they are still awaiting documents and recognise that the debt is currently unenforceable.

Is now a good time to make a new low offer (around 5%) or should I re-offer my originally proposed 20%?

Or is it too early for them to consider given that the request was only made two weeks ago and they could just be waiting for responses from the original creditors?

(On a separate note - once they purchase debt, do the original creditors entertain their requests for supporting docs or when the DCA say they are awaiting further documentation - are they referring just to an internal process?)

Thanks in advance!

Comments

  • sourcrates
    sourcrates Posts: 31,552 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    The loan documents never leave the original creditor, even on sale of the debt, thats the gamble they take with enforcability.
    You may get lucky, you may not, this has been addressed in a few threads recently, some will accept to get the balance off their books, others will hold out for a payday, there appears to be no regular patten to follow for guidence, so try your luck, they can only say no.
    You could just walk away and pay nothing.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • 7NX
    7NX Posts: 13 Forumite
    Fifth Anniversary Name Dropper First Post
    Thanks @sourcrates - One more question, if I may?

    I'm just looking through the documents that they sent with the email, and it does actually appear to be a copy of the credit card agreement and includes my name/address as well as the date of the agreement and interest rates etc. Yet in the email this came attached to, they have stated "we are awaiting further documents in order to complete your request. We have currently deemed this debt as unenforceable which means we are not able to take court or further enforcement action against you to recover the outstanding balance." - What further documents could they be looking for or required to provide?

    Thanks again!
  • sourcrates
    sourcrates Posts: 31,552 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Terms and conditions, statements, depends how old the account is.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
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