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Restore the floor innova pants

jacqui_endean
Posts: 18 Forumite


I have a faulty pair of innova pants that were a replacement in may 2020 for a pair that were also faulty purchased a year ago. Tel today as they are giving me electric shocks and was told they were out of warranty (only 2 months old) as warranty is 6 month’s from original purchase date. Doesn’t make sense to me as the warranty IS NOT FOR 6 MONTHS ON REPLACED NEW PAIR. I would appreciate any other people with same problem as going to tradings standards to complain
0
Comments
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Warranty is from the date of the original purchase not the date of a replacement. There is not a new warranty period for a replacement.
A warranty is supplied by the manufacturer.
You may have a claim of 'not fit for purpose' under the Sale of Goods Act , which would be against the retailer you bought them from.2
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