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Mortgage arrears

A friend of mine bought a house in 1999 with his then partner..in 2012 the house was re possessed . It was a repayment mortgage he moved out lost touch with his partner 
Last week he received a letter from a debt collection agency to say he and his ex owe nearly 22 thousand pounds..they couldn't contact her so he has to stand the debt 
As you can imagine this is a massive shock no word for 8 years and now this 
His mortgage was with the Halifax and he has always banked with them ...why have they waited 8 years ? And can they do this ? 

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