love holiday are a joke
craig17a
Posts: 1 Newbie
does anyone have any idea on how to contact love holiday.I was due to travel on march 17th but holiday ws cancelled due to pandemic.I was given option of a cash refund which i requested ans since then I have had 2 messages from them saying that my case will be dealt with ASAP...but now 14 weeks later nothing
.It is impossoble to contact them as they have decided to use live chat only but lo and behold that isnt available either
.It is impossoble to contact them as they have decided to use live chat only but lo and behold that isnt available either
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Comments
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Do you have a physical address for them ?A recorded delivery letter might get things moving - they can't deny receipt.Cost £2.06 and you can track and confirm it being delivered on Royal Mail website.0
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NoodleDoodleMan said:Do you have a physical address for them ?A recorded delivery letter might get things moving - they can't deny receipt.Cost £2.06 and you can track and confirm it being delivered on Royal Mail website.
I booked loveholidays for august and tui have cancelled my flight on thursday 2nd of july and no contact whatsoever from LH and can't get in touch either like the OP.0 -
You need to log onto "my booking" and tell them "my flight is cancelled"
They will then contact you.
The refund process is fully automated , ring the number given , enter details , listen to long message , press 1 to confirmEx forum ambassador
Long term forum member0 -
Failing that. it's chargeback time.No free lunch, and no free laptop0
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