Comet : £100 out of pocket

andrewmoorcroft

Hillfly wrote: »

If they are going to be difficult you could be a bit naughty and order another. The when it arrives swap them over and send back the dented one for a refund. Seems like a 'resonable' (if a little dishonest) plan - fight fire with fire I say!

This is exactly what i would do. If you are certain that you did not damage it then this is completly fair and the same outcome as checking the 1st item within 7 days. I have done this before with no probs.

woodstoke

Hillfly wrote: »

If they are going to be difficult you could be a bit naughty and order another. The when it arrives swap them over and send back the dented one for a refund. Seems like a 'resonable' (if a little dishonest) plan - fight fire with fire I say!

this is exactly what i would do.....its the only way you will get anywhere...good luck

matimage

Hmm, interesting one... What about if you but an item for a Christmas present like a camcorder as I have a few weeks ago and obviously it will not be opened until Christmas. Would I be stuffed if it was broken/dented/damaged?

sco0ter

matimage wrote: »

Hmm, interesting one... What about if you but an item for a Christmas present like a camcorder as I have a few weeks ago and obviously it will not be opened until Christmas. Would I be stuffed if it was broken/dented/damaged?

Why would you not open it to check it???? What if there was a stuff up at the factory and the wrong model was in the box (which has happened to me)..?? I always check any electrical equipment I buy for presents as it would be worse to leave it and have it opened at christmas for it not to be working or thewrong thing

matimage

Er, isn't it nicer to receive sealed presents? In the age of ebay surely the receiver might think *2nd hand*...