60th meal cancelled

At the beginning of March we booked a meal in a hotel in Huddersfield to celebrate my 60th on 20th June. We paid £150 deposit which was non-refundable but we could change the date, if necessary. Obviously the hotel was not open on 20th June and we asked for a refund but they are still saying it's non-refundable and we can rebook or get vouchers. Are we entitled to push for a refund given that they were closed on the day?


  • BrowntoaBrowntoa Forumite, Ambassador
    49.2K Posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    No , the terms and conditions were quite clear on sign up 
    I'm a Forum Ambassador and I support the Forum Team on the Shopping and Freebies, Phones and TV and Over 50s boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing . All views are my own and not the official line of MoneySavingExpert.
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