Guarantor loan reclaims

davidwoodmass

Hi everyone,
Could anyone answer a quick question for me please? I recently seen the new advice regarding mis-sold guarantor loans and when I went to use the tool to help my lender wasn’t listed there (1plus1 loans).
does anyone know if they fall under this?

[Deleted User]

If you have a complaint, you simply send it to the lender, rather than using any special tools.

davidwoodmass

It was the tool on the MSE site I was trying to use. I was wondering if because they aren’t listed in the drop down option if they do not fall under the category of miss selling companies

[Deleted User]

No.  Resolver is just a list of poorly collected email addresses for companies. It's useful if you're not particularly worried if your complaint gets to the company in question.

There is no 'category of mis-selling companies'.

davidwoodmass

Ah nice one mate! Thanks 👍🏻

davidwoodmass

Hi,

I have just received this email after sending my complaint letter. Is this something I must do? I think expecting someone to remember the ins and outs of their financial circumstances 4/5 years ago is a bit of joke if I’m honest! 

Appreciate any help, this had kind of scared me off a bit but I think that’s what it is meant to do maybe? 

[Deleted User]

Do you think you fibbed about your income when you applied?

If not, I would just reply that your answers would have been accurate at the time, if you cannot remember the information you gave. 

davidwoodmass

No not all but definitely can't remember the info I gave there and then. That's a good point, I will try going back to them with a reply along those lines and see what I get back. Thanks

davidwoodmass

So I have went back to them following your advice @Deleted_User, thank you
Out of curiosity I followed the link they sent and it is actually me giving them 1 time access to my bank records for the last 3 years!! That seems pretty extreme to me lol