Missing email notifications

pebblebeach8

I have not had any email notifications for my bookmarked threads today (there have been at least 6 new entries).  I finally figured out where to check and they were still ticked.  Wondering if it is just a glitch on my account or a wider problem with the forum.  Anyone else had this problem?

ANGELWINGS

Yes I’ve got the same problem, it’s been since the site kept logging me out for no good reason a few days back

pebblebeach8

ANGELWINGS said:

Yes I’ve got the same problem, it’s been since the site kept logging me out for no good reason a few days back

Site also logged me out a few times as well. 

Annak789

Same here 
no notifications and the side logged me out a few times 🤷‍♀️

Blulu

I have had three notifications today. I don't know if I should have had more. So it either doesn't affect all of us, or it was happening at specific times - in which case, I wonder if they might have been working on the forum? Even the log in glitch hasn't affected me today, yet.

Blu XXX

pebblebeach8

Blulu said:

I have had three notifications today. I don't know if I should have had more. So it either doesn't affect all of us, or it was happening at specific times - in which case, I wonder if they might have been working on the forum? Even the log in glitch hasn't affected me today, yet.

Blu XXX

I have just checked and my last email notification was around 11 am on Wednesday but when I click on the notifications on MSE page there have been at least 14 email notifications I have missed.  Hopefully it will sort itself out.

Blulu

pebblebeach8 said:

Blulu said:

I have had three notifications today. I don't know if I should have had more. So it either doesn't affect all of us, or it was happening at specific times - in which case, I wonder if they might have been working on the forum? Even the log in glitch hasn't affected me today, yet.

Blu XXX

I have just checked and my last email notification was around 11 am on Wednesday but when I click on the notifications on MSE page there have been at least 14 email notifications I have missed.  Hopefully it will sort itself out.

Good idea. I just checked mine and I'm defo not missing any notifications. Here is the direct linky for anyone who wants to check theirs: https://forums.moneysavingexpert.com/profile/notifications
Scroll down a little to find them.

Blu XXX

EnglishWelshie

I have had quite a few notifications where emails haven't been sent. Looking at my emails the last one I received was June 1st. Have checked my notification preferences and am still signed up to receive emails so not sure what is happening but have chosen to save preferences again to see if that does anything to get them sent again.

pebblebeach8

I am still having trouble.  I made the mistake of trying to change my email address, but as I then didn't get the "reset" email I was locked out for 2 days (I could still access the forum but couldn't comment or compliment on posts).  Eventually managed to reset account and I did receive around 4 emails but under my notification tab I had a least 18, so still not working properly.  Am just about to email the Forum Team again.  My email is AOL, don't know if that makes any difference.
I saved preferences and even un-bookmarked and then re-bookmarked threads but that didn't work either.

pebblebeach8

Just had a reply from MSE:-
Apparently they have been having some problems with their emails over past few days and are hoping it will be resolved soon.