We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Click and collect
Options
I had a Waitrose click and collect today, I assumed it would be pull up, open boot, they’d throw shopping in & I’d drive off, zero contact.
i had to go into the store, customer services, they then directed me across the store to the cafe. The tables had been removed it it had been turned into a giant collection area.
How are other supermarkets doing click and collect? Are any contactless outside like I expected?
i had to go into the store, customer services, they then directed me across the store to the cafe. The tables had been removed it it had been turned into a giant collection area.
How are other supermarkets doing click and collect? Are any contactless outside like I expected?
0
Comments
-
Our Tesco, Sainsburys and Waitrose are all inside.There is no such thing as contactless when someone has picked your shopping for you.I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.0
-
No point doing click'n'collect as it serves no purpose. If you have to go into the store anyway you may as well take a trolley with you and shop as normal.1
-
For both our local Asda and Sainsburys you drive up to the collection point (outside) give them your order details, the goods are delivered to the rear of the car in trays. You then load up and drive away. Normally takes just a few minutes.1
-
Our local Sainsbury's is doing Click and Collect from the far end of the car park, the van is parked there with the orders and you park beside it, show your order and open the boot. Takes 5-10 minutes depending on how badly the packers packed up the van!1
-
My Morries is outside, drive to C & C parking, at designated time, let them know your' there via text, they bring low loader out, you shovel it into the boot
Eight out of ten owners who expressed a preference said their cats preferred other peoples gardens1 -
The one time I did it for Asda as part of mystery customer experience, I drove to the click n collect canopy, pressed a button and quoted my order number. Then it came delivered by an assistant.
This was before lockdown.1 -
Morrison's I believe is outside although I haven't tried it, Asda, Sainsburys and Tesco are also outside, you park up in the relevant section eg by the hut and collect the order.
1 -
HogMan said:For both our local Asda and Sainsburys you drive up to the collection point (outside) give them your order details, the goods are delivered to the rear of the car in trays. You then load up and drive away. Normally takes just a few minutes.0
-
At my Waitrose you wait by the "exit" and a member of staff asks your name, goes get your shopping and it's brought out bagged up either in a trolly or a moving stack of boxes which you take to the car and return the trolly back to the exhit. Don't go into the store at all. What the OP has to do is crazy and defeats the point of using click and collect under the current restrictions. I'd contact Waitrose head office and complain.1
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.7K Banking & Borrowing
- 253K Reduce Debt & Boost Income
- 453.4K Spending & Discounts
- 243.7K Work, Benefits & Business
- 598.4K Mortgages, Homes & Bills
- 176.8K Life & Family
- 256.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards