Marriage allowance

badmemory

Employer referral, union referral - they do love their kickbacks?

AlexMc60

Debbiepreedy said:

Robert4321 said:

 Received letter from HMRC on the 26th March saying I was owed £901.On the 17th April received email saying cheque should be with me within 21days but due to Covid-19 could be delayed and that the cheque was being held in a segregated, non-interest bearing account and will be with me asap.
 On the 21st May I received the cheque for £499.14p this is the refund calculation
Tax overpayment           £901.97p
Claim Administration & Processing fee       (£335.69)
VAT (Payable to HMRC at 20%)
AMOUNT(S) PAYABLE TO CLIENT    £499.14p
I was never told anything about admin fees. 
I was under the impression that you did not have to pay to get money I was entitled to it seems to me this a scam

I registered with HMRC, had a letter back from HMRC stating I would recieve the cheque, I never applied to a 3rd party, and was surprised to see the deductions also.  I am appawled !!

We are in a similar situation.  We have never had any dealings with these "Agencies".  We are very aware that all these rebates can be claimed via the official HMRC website.  Our daughter worked at HMRC for a few years.

Recently, I retired from nursing, and decide to claim my expenses from HMRC as I had never claimed (or so I thought).

I received several letters a few weeks later, one with a rebate for just over £2000 in March 2024.  Brilliant I thought.  After reading the others, one said I owed HMRC just over £1000.  This must be a mistake as it was from three years previously and surely it would have been deducted from any rebate I was owed.

I phoned HMRC eventually got through.  I was informed a claims ageny, Ensign advisory had succesfully made a claim on our behalf in 2019 and they had received a cheque for £222, of which we haven't received a penny.  I told the call handler I had never heard of these people.  HMRC were not interested as apparently they had a deed of assignment signed by us.  I told them this must be some form of scam as I previously said, we have never used an agency and never would.  Not interested.

A string of emails commenced with Ensign advisory, and eventually we proved it was not us that had made a claim via their web site.  They admitted someone must have used our details to make this claim.  Who are why we will never know. Apparently, the claim originated in Solihull, a place we have never been to.  But what is very concerning is that someone, somewhere has all our personal details.

I was told I would have to chase up Ensign advisory and report to Action Fraud.  Contacted Action Fraud to report the matter. About an hour later received an email from them saying idnetity theft IS NOT a recordable police matter!!!  What's the point?

Next day I got back onto HMRC and found out there is a second company involved Online tax rebates Ltd whom had made another claim on our behalf for working expenses in Jan 2021, and had been sent a cheque for over £900.  Again, we had never heard of this agency and haven't received a penny from them.

HMRC are insisting it is up to me to pay £1100 back.  However, I'm back onto HMRC...If they sent these agencies a cheque for refunds, HMRC must have owed me rebates, so why have i got to pay them back?

[Deleted User]

AlexMc60 said:

Debbiepreedy said:

Robert4321 said:

 Received letter from HMRC on the 26th March saying I was owed £901.On the 17th April received email saying cheque should be with me within 21days but due to Covid-19 could be delayed and that the cheque was being held in a segregated, non-interest bearing account and will be with me asap.
 On the 21st May I received the cheque for £499.14p this is the refund calculation
Tax overpayment           £901.97p
Claim Administration & Processing fee       (£335.69)
VAT (Payable to HMRC at 20%)
AMOUNT(S) PAYABLE TO CLIENT    £499.14p
I was never told anything about admin fees. 
I was under the impression that you did not have to pay to get money I was entitled to it seems to me this a scam

I registered with HMRC, had a letter back from HMRC stating I would recieve the cheque, I never applied to a 3rd party, and was surprised to see the deductions also.  I am appawled !!

We are in a similar situation.  We have never had any dealings with these "Agencies".  We are very aware that all these rebates can be claimed via the official HMRC website.  Our daughter worked at HMRC for a few years.

Recently, I retired from nursing, and decide to claim my expenses from HMRC as I had never claimed (or so I thought).

I received several letters a few weeks later, one with a rebate for just over £2000 in March 2024.  Brilliant I thought.  After reading the others, one said I owed HMRC just over £1000.  This must be a mistake as it was from three years previously and surely it would have been deducted from any rebate I was owed.

I phoned HMRC eventually got through.  I was informed a claims ageny, Ensign advisory had succesfully made a claim on our behalf in 2019 and they had received a cheque for £222, of which we haven't received a penny.  I told the call handler I had never heard of these people.  HMRC were not interested as apparently they had a deed of assignment signed by us.  I told them this must be some form of scam as I previously said, we have never used an agency and never would.  Not interested.

A string of emails commenced with Ensign advisory, and eventually we proved it was not us that had made a claim via their web site.  They admitted someone must have used our details to make this claim.  Who are why we will never know. Apparently, the claim originated in Solihull, a place we have never been to.  But what is very concerning is that someone, somewhere has all our personal details.

I was told I would have to chase up Ensign advisory and report to Action Fraud.  Contacted Action Fraud to report the matter. About an hour later received an email from them saying idnetity theft IS NOT a recordable police matter!!!  What's the point?

Next day I got back onto HMRC and found out there is a second company involved Online tax rebates Ltd whom had made another claim on our behalf for working expenses in Jan 2021, and had been sent a cheque for over £900.  Again, we had never heard of this agency and haven't received a penny from them.

HMRC are insisting it is up to me to pay £1100 back.  However, I'm back onto HMRC...If they sent these agencies a cheque for refunds, HMRC must have owed me rebates, so why have i got to pay them back?

What type of expenses, as a nurse, were you hoping to claim. 

A refund of £2000, for a basic rate taxpayer, would involve a claim of £10000 for expenses. Was that correct?

sheramber

It could be that HMRC have now checked the claims made and established the claim is not valid. 

 HMRC processes now and checks later.  

If the claim is not allowable then as far as HMRC know you , as the taxpayer, are responsible for paying it back as
it was your tax that was refunded.

How HMRC  and you resolve that I do not know.