Surprise Debit Payment! Grrrrr!!!

larrydavidsbaldpatch

Hi,

Lloyds TSB have started debiting my account to the tune of £137 a month.
It is for a loan that I had no knowledge of.
No warning did I receive nor explanation. Just £137 missing from my account.
They claim that on closing a loan with them three years ago, I failed to clear £640 of the remaining balance.
They obviously chose not draw my attention to this. Instead, they sat on that amount for three years while it gained a nice sum of interest and then chose to start collecting it back last month. WITHOUT WARNING.
Where do I stand on this? Do I have any rights? What should I do?
HELP!!!!!

Thanks in advance.

autismmum

thats awful id threaten with financial ombudsman and change bank accounts.
hope it goes well.

jonesMUFCforever

Have you had a loan?
By closing the loan was this you paying early or the bank putting you into Collections?

I would certainly ask to speak to a branch manager who can certainly find out what has happened.
A similar case recently I had experience of was the loan centre doing one thing and Collections doing something else and neither side talking to each other.

Mikeyorks

ejones999 wrote: »

Have you had a loan?

Pertinent, I suspect?

I'll repay the compliment from yesterday ..... troll, I think?

jonesMUFCforever

Mikeyorks wrote: »

Pertinent, I suspect?

I'll repay the compliment from yesterday ..... troll, I think?

If I had not come across something very very similar I would agree.