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Can you still return Amazon packages through the Post Office using their system?

Options
It only seems to give me 3 options Hermes print Hermes no print and Amazon Locker
Perhaps they have changed this recently.  Only the Post office is local to me.  The last time I returned an item I had to travel to a newsagent which would accept Hermes who are a few miles away. 

Comments

  • sarah1972
    sarah1972 Posts: 19,393 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    Yes you can. 
    All depends on the seller, item and reason sometimes. 
    From Amazon :

    Return Items You Ordered

    You can return many items sold on Amazon.co.uk. When you return an item, you may see different return options depending on the Seller, item, or reason for return.

    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • peter021072
    peter021072 Posts: 444 Forumite
    Sixth Anniversary 100 Posts Photogenic Name Dropper
    Well there's certainly no post office option on this item and possibly the last one I returned.
  • Sea_Shell
    Sea_Shell Posts: 10,025 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    If you click on "other" it gives you the option of printing a post office return label.  I did one over the weekend.
    How's it going, AKA, Nutwatch? - 12 month spends to date = 2.60% of current retirement "pot" (as at end May 2025)
  • sarah1972
    sarah1972 Posts: 19,393 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    Well there's certainly no post office option on this item and possibly the last one I returned.
    Just this minute printed one for the Post office, as Sea Shell says above, you need to click other 
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • peter021072
    peter021072 Posts: 444 Forumite
    Sixth Anniversary 100 Posts Photogenic Name Dropper
    edited 10 May 2020 at 12:12PM
    sarah1972 said:
    Well there's certainly no post office option on this item and possibly the last one I returned.
    Just this minute printed one for the Post office, as Sea Shell says above, you need to click other 
    Yes that's what I've been looking for, directly underneath the statement

    How will you post your return?

    is my address followed by these options only

  • sarah1972
    sarah1972 Posts: 19,393 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    sarah1972 said:
    Well there's certainly no post office option on this item and possibly the last one I returned.
    Just this minute printed one for the Post office, as Sea Shell says above, you need to click other 
    Yes that's what I've been looking for, directly underneath the statement

    How will you post your return?

    is my address followed by these options only

    Ah ok, so if you don’t have the ‘other’ option then the seller isn’t accepting Royal Mail returns so they must only have a Hermes account. 
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
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