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Creation
LucyJane2512
Posts: 1 Newbie
in Loans
I have tried, repeatedly, to contact Creation about my outstanding debt. I cannot access the website, nor can I get any information on the ‘phone. The website does not appear to be working, despite several changes of password, and I get kicked out of the ‘phone call before I get a chance to speak to anyone. It’s driving me to distraction! Can anyone help? I don’t know where I go from here! Thank you.
0
Comments
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Try writing to them maybe?1
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And their email address is customerenquiries@creation.co.uk
You will also be starting a paper-trail. That is a good thing. Don't forget to include your account number in the email...
And welcome to the forum
I work within the voluntary sector, supporting vulnerable people to rebuild their lives.
I love my job0 -
This will probebly be why.Email them instead, or as suggested, a good old fashioned letter.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter1
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hello! Try to new...!!-3
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