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Closing a payday loan account!

Hi all! My son has a payday loan and is trying to close it !! But every time he asks how much it is to close.. they tell him its. X amount , he pays it they tell him it’s closed and he will get confirmation that it is closed . The next day he has a message saying he owes more !!!!!! Can anyone help to get it closed for good!!!  Thanks in advance

Comments

  • Willing2Learn
    Willing2Learn Posts: 6,294 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 5 May 2020 at 2:32AM
    Hi Pauline... You have posted your thread in the diaries, when you really wanted to be on the main Debt-Free Wannabe board.  But never mind.

    Has your son received a written statement of account?  If not, then you need to see what that says.  If your son disagrees with the sum owed, then he needs to dispute that in writing.  Does he realise that PDL interest is often charged at over 1000% APR?
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    :smiley:
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