Bank credits when acc frozen

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hi, sorry about all my last minute questions. I’m pressing the button on Monday and thought I had a basic account with Barclays but no, a standard acc was set up. Not all bad as at least my income was protected as I moved everything there away from Natwest. Anyway I have been unable to change it to a basic over the phone and can’t get to a branch due to Coronavirus closures. I’m going to open a nationwide as soon as I have my confirmation. This will give me a chance to sort wages in
time for end of month. Now can I use the switching service even though account with Barclays will be frozen? Also will payments still go in a frozen account? I am due some tax credits and housing benefit. I will try get them moved but just incase it’s tight for time. Or am I better opening a basic Barclays account once I’m declared bankrupt. Do you think this would be easier.
Thanks
time for end of month. Now can I use the switching service even though account with Barclays will be frozen? Also will payments still go in a frozen account? I am due some tax credits and housing benefit. I will try get them moved but just incase it’s tight for time. Or am I better opening a basic Barclays account once I’m declared bankrupt. Do you think this would be easier.
Thanks
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I would prefer Barclays as I have already moved all my payments etc there.
Are they actually able to downgrade the account but keep the same acc number like they can upgrade and nothing changes? Is there a department in the bank I am best to speak to? The main thing is I have until Friday to change my wages account so need to make a decision as soon as possible if I’m unable to keep the Barclays one. I think the original lady at Barclays didn’t really know the answer and fobbed me off as she presumed I would be going bankrupt through a company and they would tell me what to do about the bank.
I just keep thinking it’s one month when things are up in the air and hopefully will settle down then.
Would you just just call them once i have the confirmation or call again before and see if I get somebody more knowledgeable
thanks again for all the advice
Georgia
You can mention the bank account to the examiner on the first call.